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STORE POLICY

Crowned by Tee – Store Policy

Welcome to Crowned by Tee. By shopping with us, you agree to the following policies:

1. Orders & Payment
  • All orders are processed after payment is confirmed.

  • We accept secure online payments via our payment partners.

  • Please ensure your payment details are correct to avoid delays.

2. Shipping & Delivery
  • Orders are processed within 1–2 business days.

  • Delivery times are usually 2–7 business days, depending on location.

  • Customers must provide accurate delivery details; we are not responsible for delays caused by incorrect information.

3. Returns & Exchanges
  • Returns are accepted within 7 days of delivery for items that are unused and in original packaging.

  • No returns are allowed for custom or used hair products.

  • Exchanges are only available for damaged or incorrect items.

  • Return shipping is the responsibility of the customer unless the product is faulty or incorrect.

4. Privacy
  • We respect your privacy and protect your personal information in line with POPIA.

  • Your information is used to process orders and improve your shopping experience.

  • We do not sell your data and only share it with trusted partners when necessary.

5. Contact Us

    For any questions or concerns:

    Whatsapp: 0664669950

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PAYMENT METHOD

- Credit / Debit Cards
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Offline Payments

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